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• Students must initially obtain a photo identification card from the Registration Office. The Tyndale library staff will then use the barcode on the photo identification card to activate borrowing and remote access privileges. Note that students must update their personal information at the Library at the beginning of each semester. Auditing Students do not automatically have library borrowing privileges unless they pay a library fee at time of registration.
   
• Students who were enrolled in the immediately previous term but are not currently taking courses may pay $15 for a library membership to extend their borrowing privileges for four months.
   
• Full-time Faculty  must initially obtain a photo identification card from the Registrar's Office. The Tyndale library staff will then use the barcode on the photo identification card to activate borrowing and remote access privileges. Note that the card must be updated at the Library in June every year. Adjunct Faculty and part-time Instructors will have the same library privileges as full-time Faculty and Cabinet members with the exception of the loan policies outlined below.
   
• External members must purchase a library membership card with a barcode from the Tyndale library staff in order to activate borrowing privileges. The membership card is issued for either four months at $30 or one year at $75; or a reduced fee of $40.00 for alumni/ae. The replacement charge for lost/damaged/stolen cards is $3.00. Note: a valid photo I.D. that includes a current address is required when purchasing or renewing a membership card. Membership does not include remote access to online journal databases or ebooks due to licensing restrictions.
   
• Board and Corporation members will be issued complimentary annual membership cards upon request. Please bring documentation indicating institutional status to the Circulation Desk

• The standard loan period for library materials is three weeks (21 days) with two renewals, assuming no holds or recalls apply.
   
• Faculty may borrow materials for up to four months (120 days) with no renewals, assuming no holds or recalls apply.
   
• Loan periods for Reserve Collection materials vary:
  1. Two hour loan;
  2. One day loan (due next day by closing time);
  3. Two day loan (due the second day by closing time);
  4. One week (due one week later by by closing time);
  5. Unbound periodicals (due the next day by closing time);
  6. Note: with few exceptions, the Reference Collection and bound periodicals are not available for loan.
   
• Loan periods for special formats or collections vary according to patron status. For Students and External members, audio materials may be borrowed for three weeks, video materials may be loaned for one week, and loose paper periodicals may be loaned for one day — all with two renewals assuming no holds or recalls apply. For Faculty and Cabinet members, audio materials may be borrowed for three weeks, video materials and loose paper periodicals may be loaned for one week — all with two renewals assuming no holds or recalls apply.
   
• Students may borrow a maximum of five items per subject and a total of twenty five items on loan at any one time; Faculty and Cabinet members may borrow a maximum of thirty-five items on loan at any one time; External members may borrow a maximum of five items per subject and a total of fifteen items on loan at any one time; Adjunct Faculty and part-time Instructors will be limited to borrowing a maximum of ten items per subject and no more than twenty-five items in total. Library materials will be due prior to the end of the employment contract with Tyndale.

• The library policy allows a maximum of two renewals per item if it is not requested by another person. After the two renewals, the item must be returned to the library.
   
• When renewing online outside of the library, it is the responsibility of the patrons to ensure that their renewals are done properly. If you have printer access, it is highly advisable that you do a print screen of your record of renewal(s) for use as proof if discrepancies with our library records occur at a later date. Overdue fines will incur if renewals are not done properly.
   
• Click here for Online Renewal Instructions.
   
• Library fines are imposed on users in order to encourage them to respect borrowing periods.
   
• For most overdue items, a $0.50 fine will be levied per item, per day to the patron record. For overdue course reserve items, a $1.00 fine per hour, per item will be charged to the patron record.
   
• Please note: borrowing privileges will be blocked when a patron’s fines reach $14.99.
   
• Also note: Any outstanding fines at the end of the academic year will be forwarded to the Business Office at regular intervals. A $5.00 administrative fee will be added to any outstanding fee that is forwarded to the Business Office.
   
• Users are responsible for the item that they borrow from the library. Should you loose or damage any item that is signed-out under your name, you will be charged the cost of the item (average $60.00) plus a $15.00 administrative fee.
   
• Lost items should be reported to the circulation desk immediately to prevent the accumulation of overdue fines.
   
• All library fines must be paid for by the card-carrying holder at the library circulation desk.

All borrowed materials are subject to recall. Students and External members will have one week to return recalled library material prior to incurring fines. Faculty and Cabinet members will have possession of library materials for two weeks prior to recall. These latter members will be given one additional week to return recalled library materials prior to incurring fines.

• All valid Tyndale library users may place holds on materials that are charged out to other patrons with the exception of reserve materials. This can be done electronically through WorldCat. Reserve materials are loaned on a first-come-first served basis, and no request for reserve materials placed through WorldCat will be processed by the Library.

• Interlibrary Loan is a service provided to patrons who need access to library materials beyond the our local holdings. Extra charges may apply to External members for materials requested through ILL. Please fill out the online Interlibrary Loan Request form.

• Patrons may use card-operated (6¢/page b/w; 35¢/page colour) photocopiers in the Library. Students may use their student cards and value can be added at the reception desk at both campuses or at the campus services office. Members and visitors may borrow a card from the Circulation Desk.
   
• Please note that patrons are responsible for all copies. Care should be taken to conform to Copyright law. Tyndale has an agreement with Access Copyright which allow copyright within stated guidelines. Click here for further information.
   
• Copies from the Microfiche Reader-Printer can be made for 5¢/copy. Please request instruction from the library staff prior to using the machine for the first time. 

Who is eligible?

• Students who are currently enrolled in a Tyndale University College & Seminary course through the Office of Open Learning or at a Tyndale Distance Education site and reside in North America.
• Students who reside 100 km, or more from Tyndale University College & Seminary.
   

Who is not eligible?

• Students who are attending classes on the main campus are not eligible to use these library services even if the above criteria apply.
   

Services provided

Access to a Librarian

• Research assistance is available from the Public Services Librarian, Armen Svadjian. Tel: (416)226-6620 ext. 2126 Email: reference@tyndale.ca
   

Books

• Delivery of books and other circulating materials from both the J. William Horsey Library collection and the Education Library Collection.
• Library books will be mailed to the patron via Canada Post. Postage for books and return postage will be paid for by the Library for patrons in Canada. Patrons in the United States will pay their own return postage.
• Maximum of 5 books per subject, and a total of 25 items may be signed out at any given time.
• Loan period will be for 3 weeks
• Materials may be renewed twice as long as they have not been requested by another borrower.
• Course texts and materials on the reserve shelf are not available under this arrangement.
   

Articles

• Journal or magazine articles from the Library’s print Collection may be requested.
• Articles found online through the various online databases to which the Library subscribes to will not be supplied.

Inter-library Loan Requests

• Request books and articles that are not a part of the Tyndale Libraries’ Collection by using the Inter-Library Loan Online Request Form.
• Distance Education Students should expect to wait at least three weeks for Inter-Library Loans to arrive.
   

Fees

• There will be a charge of $1.00 per book requested.
• Article requests will be copied at a charge of 10 cents per page or articles from reference books within Copyright guidelines.
• There is a $2.00 charge for each article obtained through interlibrary loan service.
• An invoice will be included with shipment of materials, payment is required to be paid with the return of materials.
   

Borrowing Regulations

• Library materials may be borrowed for a three weeks.
• Loan period for some materials may be shorter.
• The due date for all materials shipped is printed on a due date slip.
• Materials may be renewed twice if there is no outstanding holds on the item.
• Materials will not be sent to any student with outstanding charges on their library account.
• Overdue notices are sent to your email account. The status of loans are reflected in each patron’s borrower's account in WorldCat, and should be checked regularly.

How to obtain a library card:
External members must purchase a library membership card with a barcode from the Tyndale library staff in order to activate borrowing privileges. The membership card is issued for either four months at $30 or one year at $75; or a reduced fee of $40.00 for alumni/ae. The replacement charge for lost/damaged/stolen cards is $3.00. Note: a valid photo I.D. that includes a current address is required when purchasing or renewing a membership card. Membership does not include remote access to online journal databases or ebooks due to licensing restrictions.

Recalls
All borrowed materials are subject to recall. Students and External members will have one week to return recalled library material prior to incurring fines.

Requesting Materials through Interlibrary Loan (ILL)
The library also offers an Interlibrary Loan service to patrons who need to access library materials beyond the Tyndale library collections. A minimum charge of $10.00 will apply to external members for materials requested through ILL. Please place request by completing the form on the Interlibrary Loans page.

All borrowed materials are subject to recall.

Online Access
Tyndale alumni should be reminded that while their “MyTyndale” usernames and passwords gain them access to MyTyndale web-mail and web-files, their accounts will not grant them access to the Tyndale Library resources. At this time, our license agreements only permit the use of electronic resources on the part of Tyndale students, teacher candidates, faculty, and staff members.

ATLAS for ALUM
This is a special edition of the ATLA Religion Database for Tyndale alumni only. It includes access to many full text articles. The ATLAS for ALUM program is supported by a generous grant from Lilly Endowment Inc. and Tyndale University College & Seminary. Tyndale alumni may email the Tyndale Alumni office alumni@tyndale.ca to receive their password.

Getting to the Library

The entrance floor of the J. William Horsey Library is accessible to persons with physical disabilities.  Enter from the front entrance of Tyndale at 25 Ballyconnor Court and turn left.  The elevator is on your left.  Proceed to the second floor library entrance by exiting the elevator and turning right down the hall to the glass doors.  Do not go through the glass doors but turn right to the library entrance.  There are electronic doors.  Simply press the panel on the wall and the doors will open.  The panel is on the wall to the left.  Wheelchair accessible washrooms are at the right before you enter the library.

The Education Library is also accessible to persons with physical disabilities.  Enter from the south entrance of the Bayview campus at 3377 Bayview Avenue, proceed to the elevator on the right.  Go to the basement level and turn right and then left down the corridor, following the signs straight ahead.  This library is all on one level with a ramp to the stacks area.  Wheelchair accessible washrooms are located just across from the elevator.

Services

All students with a disability who require special accommodation must register with the student life department.  Assistance in the library is available for people who are not able to use public access terminals to locate library materials.  Please identify your need and request assistance from library staff at the circulation desk.  The lower level of the J. William Horsey Library where most of the books stacks are available is not easily accessible by wheelchair or elevator.  Retrieval assistance is available for persons whose disability prevents them from retrieving materials on their own, usually within two hours.  

Assistance will also be provided to persons who are not physically able to use the photocopy facilities.  Library staff will photocopy needed materials within the provisions of the Canadian Copyright Act and the institutional copyright license by the end of the next business day.  Regular fees for copies apply.

Patrons are welcome to bring assistive technology with them into the library.  If the device may disturb other users, patrons should ask for assistance to find the best place in the library to use the device.  Personal assistants and service animals are also welcome. 

Assistive Technology

The following text to speech programs are available on terminals in both libraries and computer labs:

Read and Write Gold
Premier Assistive Technologies

The following electronic resources include some text to speech functionality:

Ebrary ebooks (using the Ebrary reader)
Ebscohost databases (html documents)
Gale Virtual Reference Library

Further information is available on Tyndale Accessibility Standards for customer service.

Library patrons who need accommodations may wish to contact the library before a visit.

For the Education Library contact Mark Mueller, Education Librarian 416-226-6620 ext. 2227.

For the J. William Horsey Library contact Jennifer Spencer, Public Services Librarian 416-226-6620 ext. 2126.

Learn more about the Tyndale Library and its collections.

• In person
  Visit one of the Tyndale library staff members at public services desk at one of the Tyndale libraries. For library hours of operation, please visit the Hours & Info page.
   
• Via telephone
  Call the public services desk at one of the Tyndale libraries at 416-226-6620, ext. 2126 (J. William Horsey Library), or, ext. 2228 (Tyndale Education Library).
   
• Via e-mail
  Reference questions may be sent to the public services librarian or the education librarian. We will respond to your question within a 24 hour period, if not, sooner. Please be advised that responses to questions sent to the library on weekends and holidays could be delayed.

  Public Services Librarian: reference@tyndale.ca or Education Librarian: mmueller@tyndale.ca
   

• Via Chat
  Click the "Research Help" chat graphic above for help on research questions, help in searching the library catalogue or library services and resource info.

  "Research Help" is available during the following hours:
  Monday to Thursday: 10:00 a.m. to 4:00 p.m.
  Friday: 10:00 a.m. to 12:00 p.m.

  Please contact the circulation desk for questions regarding fines, renewals, holds, etc. at
  416-226-6620, ext. 2125.
   

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